Shipping Policy – JJ AGRO & EDIBLE OIL COMPANY
At JJ AGRO & EDIBLE OIL COMPANY, we strive to deliver your orders safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and related information.
1. Order Processing
✅ Orders are processed within 1-2 business days after payment confirmation.
✅ Orders placed on weekends or public holidays will be processed on the next working day.
✅ Once your order is shipped, you will receive a tracking number via email or SMS.
2. Shipping & Delivery
✅ Estimated Delivery Time:
1.Within Tamil Nadu & Pondicherry: 3-5 business days
2.Other States in India: 5-7 business days
3.Remote Areas: 7-10 business days
✅ Shipping Charges:
1.Free Shipping on orders above a specified amount (as per website offers).
2.Standard shipping charges apply based on order weight and delivery location.
✅ Courier Partners:
We use reliable courier services such as DTDC, Blue Dart, India Post, and other trusted logistics partners.
✅ Delivery Delays:
Delivery may be delayed due to unforeseen circumstances such as weather conditions, courier delays, strikes, or natural disasters. We are not responsible for delays caused by external factors but will assist in tracking your shipment.
3. Order Tracking
✅ Once your order is shipped, we will send you a tracking link via email/SMS.
✅ You can track your order using the provided tracking ID on our courier partner’s website.
4. Shipping Restrictions
✅ We currently only ship within India. International shipping is not available.
✅ Orders cannot be shipped to PO Box addresses.
✅ In case your location is out of our delivery coverage, we will inform you and provide alternative options.
5. Damaged or Lost Shipments
✅ If you receive a damaged or tampered package, please refuse delivery and contact us immediately.
✅ If an order is lost in transit, we will initiate an investigation and provide a replacement or refund based on the courier company’s confirmation.
6. Return Due to Incorrect Address
✅ If an order is returned due to an incorrect or incomplete address, the customer will be responsible for reshipping charges.
✅ Please ensure that you provide an accurate delivery address and contact details.
7. Contact Us
For any shipping-related queries, feel free to contact us:
📍 Address: #74, Karumbalai Kilakku Kattu Vattam, Karuppur (PO), Salem – 636012.
📞 Phone: 97919 68257
📧 Email: jjagromill@gmail.com
We appreciate your trust in JJ AGRO & EDIBLE OIL COMPANY and strive to provide the best shipping experience! 🚚